American Airlines is one of the three prominent airlines in the United States, extensively covering all parts of the world. Delays, cancellations, lost luggage, safety, animal transportation, refund requests, reservations, and visa inquiries are the most common problems passengers are bound to face when dealing with airlines. Usually, AA is a reliable airline, but as the saying goes, you never know when something will go south. AA has several customer care phone numbers catering to different cities and countries. However, with the passage of time, customers always run into one or two problems, and the busy customer care lines don't really help it.
Though American Airlines has one of the best customer care support, it has extensive customer call phone services via call centers, robust email services, sales offices, and airport helpdesks available all day all night. The main problem with AA airlines comes during peak seasons as the customers are always running into record wait times for customer service. In this blog, we have compiled all the important stuff and tips that can connect you quickly to the AA customer care line and troubleshooting. These tips will help you in both the United States as well as different parts of the world when traveling.
American Airlines Customer Service and Offices are:-
American Airlines Customer Service Offices In US(Miami, New York, SFO, JFK, LAX, Dallas, Philadelphia, Las Vegas, Phoenix, Atlanta, Denver, Chicago, Boston, Kansas, Utah, Knoxville, Indianapolis, Laguardia, Logan airport, O'hare, Louisville, New Orleans, Albuquerque, Austin, DCA, Pittsburgh, Florida, New York, Los Angeles)
American Airlines Customer Service Offices In UK(London, Heathrow) – Canada (Vancouver) – Australia (Sydney, Melbourne) – Colombia – Mexico – Haiti – Israel – Jamaica (Kingston) – Argentina (Buenos Aires) – Brasil
American Airlines Customer Service Offices In INDIA(Delhi, Mumbai) – Indonesia (Jakarta, Bali) – Hong Kong – Germany (Frankfurt) – France – Italy – Spain – Switzerland – Korea – Kuwait – Qatar
American Airlines Customer Service Offices In Saudi Arabia(Jeddah) – Jordan, Trinidad – Curacao – Ecuador – Barbados – Bahamas – Belize – El Salvador – Costa Rica – Cuba (Havana), and more.
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There is a dedicated page called the American Airlines customer support page through which users inquire about several AA flight issues such as delays, cancellations, lost luggage, animal transportation, refund initiation, AAdvantage points, etc.
Efficient travelers made more work of American Airlines online assistance than wasting time on busy customer care lines. Online assistance includes email services, chatbot, managing my bookings, social media live chat, and FAQs. You can also reach American Airlines' Facebook and Twitter pages. Studies have shown social media offers speedy and quick resolutions to users' problems irrespective of the sector, as people are ever so present online. Chatbox option is given on both the AA website and the AA app. You just have to register with American Airlines, create your id & password, and then can avail of the online chatting feature.
How to Contact American Airlines Customer Care
- Travelers with existing reservations can contact American Airlines at 1-800-UNITED-1 (1-800-864-8331). The USA and Canadian customers can contact American Airlines customer care service number 855-820-3610 for reservation assistance.
- Then there is 24-hour American Airlines help desk assistance. The 24-hour accessibility number is 1-800-228-2744 and can be availed only by USA and Canadian customers.
- Here is the rundown of several American airlines customer care numbers accommodating different inquiries, different countries, and cities.
American Airlines Customer Care Number
| 800-433-7300 | US call center | English (24/7) |
|---|---|---|
| 800-633-3711 | US call center | Spanish (24/7) |
| 866-824-8717 | US call center | Portugues (6 am - 7pm) |
| 800-756-8613 | US call center | French (7am - 6pm) |
| 800-833-5767 | US call center | Creole (7am - 4pm) |
| 800-237- 0027 | US call center | Japanese (24/7) |
| 800-492-8095 | US call center | Mandarin (24/7) |
| Regional Numbers | AA affiliated call centers | Regional or English language |
| 800-433-7300 | AAdvantage Miles Points | English |
| 800-433-6355 | AA AirPass | |
| 800-457-7072 800-433-1790 |
Business Extra– Companies loyalty program | |
| 800-237-7971 | American Airlines Admiral Club | |
| 800-733-2654/ 423-477-6512 | American Airlines Credit Card (US/International) | |
| 1 800-677-9555 | American Airlines Gift Card Program | |
| 800-433-7300 | Baggage Information | |
| 800-535-5225 | Baggage Customer Service | |
| 35922/ 447950080989 | Flight status msg services (US, UK and Spain) | |
| 682-278-9000 | American Airlines Headquarters | |
| 800-621-8489 | American Airlines (travel agents) | |
| 800-227-4622/ 800-344-4320 | American Airlines Pet Cargo Transportation | Spanish and English |
| 817-786-4291 / 800-227-4622 / 800-344-4320 | American Airlines Cargo and Priority Parcel Service | English, Spanish and any other international destinations |
| 800-222-2377 / 800-433-7300 | American Airlines Technical Support | US & Canada / international |
| 800-237-7976 | Special Assistance and Disabled | |
| 888-808-9786 | AA Brand Store | |
| 800-245-8569 | American Airlines Car Rental | |
| 800-628-5404 / 866-520-8831/ 01-800-999-9922 | American Airlines Insurance | US/Canada/ Mexico |
| 800-321-2121 / 817-786-4304 | American Airlines Vacations | USA, Canada and International |
| Dial-AA-Flight | current flight, schedule, and gate information |
The sales team present at US customer care usually uses automatic questionnaires to direct your query in the right direction. To get to the personnel at the other end of the line, dial 0 at the start and then press 3 at the end to wait in line or 1 to receive a callback. Most numbers starting from 800 are toll-free and will not incur charges if calling from the USA and Canada. International travelers can call on those numbers by adding +1 at the beginning of the number. Any call on 800 numbers from North America will incur international charges.
The average wait time for AA customer care number ranges between 15 minutes and 50 minutes, and time can exceed in extraordinary situations like covid. However, looking into the stature of American Airlines, it has sufficient employees stocked at call centers that sufficiently handle all queries at normal periods of time.
American Airlines Customer Contact Number by Airport
| Ezeiza International Airport, Buenos Aires, Argentina |
0 800 444 84253 |
|---|---|
| Sydney Kingsford Smith Airport, Sydney, Australia |
02 9101 1948 |
| Rio De Janeiro International Airport, Rio De Janeiro, Brazil |
11 3004 5000 |
| Ottawa International Airport, Ottawa, Canada |
800 222 2377 |
| Pudong International Airport, Terminal T2, Suite B7-502 Shanghai, China |
400 818 7333 |
| Frankfurt Airport, Frankfurt, Germany |
+49 (069) 2999 3234 / 01805 11 37 09 |
| Hong Kong International Airport, Hong Kong |
+852 3057 9197 / +852 3057 919 |
| Venice Marco Polo Airport, Venezia, Italy |
+390412609260 |
| Shinagawa City, Tokyo, Japan |
+81343337675 |
| Adolfo Suárez Madrid–Barajas Airport, Madrid, Spain |
+34912158999 |
| El Prat Airport, Barcelona, Spain |
+34919035469 |
American Airlines Customer Contact Number By Cities
Travelers can use a landline number or use a mobile phone international calls package to contact American airlines' customer care number. Some of the numbers given below are toll-free, while some of them incur international rates. You can use internet call apps like Skype, Whatsapp, Google voice, Vonage, or Rebtel to make such calls.
| Albuquerque | +1 800-433-7300 |
|---|---|
| Atlanta | +1 800 433 7300 |
| Austin | +1 800-433-7300 |
| Barbados | 800 744 0006 / 246 428 4170 |
| Bermuda | 800 744 0006 |
| Boston | 800 433 7300 |
| Brisbane | 02 9101 1948 |
| Buenos Aires | +54 11 4318-1111 |
| Chicago | +1 800-433-7300 |
| Curacao | 800 833 5767 |
| Dallas | +1 214 665 4299 |
| Denver | +1 800 433 7300 |
| Dublin | 0818 710 299 |
| Florida | +1 800 433 7300 |
| Frankfurt | +49 69 29993234 |
| Guadalajara | 55 5209 1400 |
| Gurgaon | 0124 601 4200 |
| Gulfport | +1 800 433 7300 |
| Havana | 0800 22737 |
| Hawaii | 1-800-433-7300 |
| Heathrow | 0207 660 2300 |
| Jeddah | 800 850 0685 |
| JFK | +1 800 433 7300 |
| Indianapolis | +1 800 433 7300 |
| Jakarta | 65 634 98444 |
| Kailua-Kona | 1-800-433-7300 |
| Kansas City | +1 8004337300 |
| Kauai | 1-800-433-7300 |
| Kingston | 800 744 0006 |
| Knoxville | 800 433 7300 |
| LaGuardia | 800 433 7300 |
| Las Vegas | +1 844-293-3405 |
| Logan | +1 800-235-6426 |
| Los Angeles | 1-800-433-7300 |
| Louisville | 800 433 7300 |
| Medellin | 508 5968 |
| Melbourne | 02 9101 1948 |
| Miami | 800 433 7300 |
| Mumbai | 0124 601 4200 |
| New Orleans | 800 433 7300 |
| New York | 1-800-433-7300 |
| O'hare | 800 433 7300 |
| Perth | 02 9101 1948 |
| Philadelphia | 800 433 7300 |
| Phoenix | +1 602-273-3300 |
| Pittsburgh | 1-800-433-7300 |
| Quito | 02 500 4080 |
| Santo Domingo | 809 542 5151 / 1-809-200-5151 |
| Syracuse | +1 800-433-7300 |
| Sydney | 02 9101 1948 |
| Trinidad | 800 833 5767 |
| Utah | 800 433 7300 |
| Vancouver | 800 222 2377 |
How to Contact American Airlines through AAdvantage Customer Care Support
AAdvantage program members via the frequent flyer membership program enjoy a dedicated customer care relationship that has less waiting time compared to usual customer care waiting time and has better services all around. Members, when in line with the AA customer care number, can reach the personnel at the end of the call line by giving their membership number. USA and Canada lines can call 800-882-8880, which is open from 8 am to 7 pm CT. Several AAdvantage phone number lines are assigned for different tier levels of this loyalty program. AAdvantage Gold members can call the American Airlines dedicated GOLD member customer care line at 800-848-4653. AAdvantage Platinum Members can contact the Platinum helpline number at 800-843-300. AAdvantage Executive Platinum members can call their dedicated Executive Platinum helpline desk at 800-843-6200.
Members can also contact customer care through the chatbot option present in the American Airlines app.Use American Airlines Social Media Channels
The regular option for any American Airlines customers is to login into the AA website or American Airlines app and make flight changes under the "Manage My Bookings" head. Users can change/select their seats, cancel their flights, file for a refund, inquire about lost luggage, get important info on animal transportation, etc.
But if online services don't produce the desired outcome, then passengers usually dial the customer care number. The problem lies with the customer care numbers are a lot of waiting time and systematic based inquiries.
The quick way to connect to customer care services is through the social media pages of American Airlines. Travelers are finding their issues fixed quickly with a lot of speed, and the staff deployed there is more responsive and actively looking to solve your problems.
- Visit the American Airlines official account on Twitter, go to the message icon, click on it and make your query.
- Visit the American Airlines Official Facebook page, click on the send message button and chat with the AA staff.
American Airlines Email Support?
American Airlines does not offer email services directly. Travelers can send an email using the AA website online form. For whatever query you wish to email to American airlines, travelers have to select topics given in the drop-down list like group travel, disability assistance, customer relations, lost luggage, cargo transportation, etc.
Requesting a Refund Of American Airlines Tickets
To initiate a refund process or queries with American Airlines, travelers have to visit the AA website. American Airlines doesn't provide phone number services to handle refund requests.
Go to aa.com/refunds; their travelers can select between a number of options. You'll have the option to request a refund, check the status of a refund, or send further grievances reports to your already submitted refund query. For more, check Refund FAQ.
